Privacy Statement

Last Updated: December 26, 2025

Welcome to Lotto Finder NZ ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you use our website LottoFinderCanada.com and our authorised digital lottery platforms.

Lotto Finder NZ is an online platform that allows eligible adults (19+) in New Zealand to purchase official lottery entries, manage entries, and receive result summaries, in accordance with applicable laws and regulations. To provide these services, we collect and process certain personal and transactional data in a responsible and secure way.

Please read this Privacy Statement carefully. If you do not agree with the terms described below, you should not use our website or services.

1. New Zealand Compliance (PIPEDA)

This Privacy Statement is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and applicable provincial privacy legislation. We adhere to the ten fair information principles set out in Schedule 1 of PIPEDA:

• Accountability
• Identifying Purposes
• Consent
• Limiting Collection
• Limiting Use, Disclosure, and Retention
• Accuracy
• Safeguards
• Openness
• Individual Access
• Challenging Compliance

As a licensed lottery entry service, we also respect any applicable gaming and lottery regulations in the provinces and territories where we operate.

2. Information We Collect

We may collect information about you in a variety of ways when you visit our website or use our ticket services.

A. Personal Data

Personal data is information that can identify you directly or indirectly. Depending on how you use our services, we may collect:

• Full name and date of birth (for age and identity verification).
• Contact details such as email address, phone number, and mailing address.
• Province or territory of residence and other information needed to confirm eligibility.
• Account credentials (such as username and a hashed version of your password).
• Identity verification details where required by law (for example, copies or tokens of government-issued ID, or verification results from a trusted provider).
• Communication preferences and responsible play settings (e.g., spending or time reminders).

When you purchase tickets or add funds (where applicable), certain payment-related information may be processed by our payment service providers:

• Payment card details (such as card number, expiry date, and security code) are processed via PCI-compliant payment processors. We do not store full card numbers or security codes on our own servers.
• Billing-related details such as the first part of your postal code or country may be collected to confirm the transaction.

B. Derivative Data and Technical Information

When you access the website, our servers automatically collect certain technical information, including:

• IP address and approximate location (city or region).
• Browser type, operating system, device type, and language settings.
• Access times, pages visited, and the page you visited before navigating to our site.
• Session identifiers and log data used to keep your account secure.

We deploy this data for security monitoring, fraud prevention, and to understand how our services are used, in aggregated form.

3. How We Use Your Information

We deploy the information we collect for purposes that are directly related to providing and improving our licensed lottery entry services. Specifically, we may use your information to:

• Create and manage your player account.
• Verify your age, identity, and eligibility to purchase lottery entrys in your province or territory.
• Process ticket purchases, manage entries, and store a secure digital record of your entries.
• Provide result summaries and account-related notifications.
• Enable you to set and manage responsible play preferences (such as limits and reminders).
• Respond to your requests, questions, or complaints and provide customer support.
• Monitor the use of our website and services for security, fraud prevention, and integrity (for example, detecting suspicious activity or automated abuse).
• Compile anonymous or aggregated statistical data to improve site layout, navigation, and usability.
• Comply with legal and regulatory obligations, including record-keeping and reporting duties where required.

4. Cookies and Tracking Technologies

We deploy cookies, web beacons, tracking pixels, and similar technologies to operate our website, remember your preferences, and understand how our services are used. Some cookies are essential to ensure that the site and account functions work securely, especially for age verification and sign-in.

Types of Cookies We Use

• Essential Cookies: Necessary for basic functions such as age-gate confirmation, secure login, maintaining your session, and remembering your cookie choices. These cookies are required for the website and service to work correctly.
• Analytics Cookies: With your consent, we use analytics tools (for example, Google Analytics) to collect aggregated information about how visitors use our website. This helps us understand which pages are most visited, where users may encounter errors, and how we can improve the experience.

We do not use advertising or retargeting cookies to serve gambling-related ads on third-party websites. Our use of cookies focuses on security, functionality, and aggregate analytics.

You can manage your cookie preferences via our Cookie Consent banner and through your browser settings. Please note that disabling certain cookies may limit your ability to use parts of the service (for example, logging in or completing purchases).

5. Disclosure of Your Information

We may share information we have collected about you in certain limited circumstances. Your information may be disclosed as follows:

By Law or to Protect Rights

We may disclose your information if we believe it is necessary to:

• Respond to legal processes or lawful requests from regulators and law enforcement.
• Investigate or remedy potential violations of our Terms & Conditions or other policies.
• Protect the rights, property, and safety of our users, the public, or our organisation.

Third-Party Service Providers

We may share your information with trusted third parties that perform services for us or on our behalf, such as:

• Payment processors and financial institutions.
• Identity verification and age-verification providers.
• Data hosting and cloud service providers.
• Analytics and security monitoring providers.
• Email and communication delivery platforms.

These service providers are only permitted to use your information as necessary to provide services to us and are required to protect your information appropriately.

No Sale of Data

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We are a licensed lottery entry service, not a lead generator for casinos or other gambling operators.

6. Data Security

We deploy administrative, technical, and physical security measures to help protect your personal information from unauthorised access, use, or disclosure. These measures include encryption in transit, access controls, network security tools, and secure development practices.

While we take reasonable steps to protect your information, no security measures are perfect. We cannot guarantee that data transmission or storage is completely free from risk. Any account passwords are hashed before storage, and we do not store full payment card numbers or security codes on our own systems.

7. Policy Regarding Children (19+ Restriction)

Our website and services are intended strictly for adults aged 19 and older (or the legal age of majority in your specific New Zealand jurisdiction, if higher). We do not knowingly solicit information from or provide services to minors.

If we learn that we have collected personal information from an individual who does not meet the minimum age requirement, we will take reasonable steps to delete that information and close the account. If you become aware of any data we may have collected from someone under the legal age, please contact us immediately.

8. Your Rights and Choices

Under New Zealand privacy laws, you have specific rights regarding your personal data.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete. We may need to verify your identity before fulfilling such requests.

Account Settings and Deletion

You may review, update, or delete certain information in your account settings at any time. You may also request that we deactivate or delete your account by contacting us directly.

After your account is closed, we may retain some information as needed to:

• Comply with legal and regulatory requirements (for example, record-keeping obligations).
• Resolve disputes or enforce our Terms & Conditions.
• Prevent fraud or abuse of our services.

Marketing Communications

If we send you optional marketing or informational emails, you may unsubscribe at any time by following the instructions in those messages or by contacting us. Service and transactional emails (for example, about your entries or security alerts) are not optional while your account is active.

9. Contact Us

If you have questions or comments about this Privacy Statement or how we handle your personal information, please contact our Privacy Officer:

Lotto Finder NZ
Attn: Privacy Officer
Email: [email protected]